Shipping information

As standard, the goods can only be shipped to the countries listed below. Depending on the size of your order, it will be shipped by DPD, UPS, DHL or a forwarding agency. The shipping costs incurred can be found in the table below.

If you want to ship to another country, please write us an email before ordering (moc.a1624119867isaes1624119867uohdi1624119867hcro@1624119867liam1624119867) and tell us the item with the quantity and the delivery address with the country and the corresponding zip code. We will then inform you at short notice whether we can also ship to the desired country and – if delivery to the desired delivery address is possible – inform you of the shipping costs, as we have to ask our shipping partner about shipping options and costs in advance.

Our shipping costs depend on the weight, you can see the shipping weight for each item on the detail page:

Shipping costs within Germany

Shipping is only possible within the German mainland and there is no shipping to German islands.

  • Package weight
  • up to 2 kg
  • up to 5 kg
  • up to 10 kg
  • up to 20 kg
  • up to 31.5 kg
  • Shipping Costs
  • 7.00€
  • 8.50€
  • €11.00
  • €12.50
  • €15.00

Shipping costs within the EU

We send our goods to all member states of the European Union as standard. Shipping costs to EU islands on request.

  • Package weight
  • up to 2 kg
  • up to 5 kg
  • up to 10 kg
  • over 10 kg
  • Shipping Costs
  • €15.00
  • €19.00
  • €26.00
  • Individually

Information on delivery times

The following table shows the delivery times for shipment to other countries, which you must add to the delivery time specified for the item.

  • Country
  • Member States of the European Union
  • Additional maximum duration in days
  • 5

If you order several items within the scope of an order, for which different delivery times apply, we will ship the goods in a common shipment, unless we have agreed otherwise with you. In this case, the total delivery time for the item of your order with the longest delivery time applies to the goods shipment as a whole.

Information on the calculation of the delivery date

The delivery period begins when payment is made by prepayment by bank transfer on the day after the payment order is placed to the transferring credit institution or, in the case of other payment methods, on the day following the conclusion of the contract and ends at the end of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the State at the place of delivery, the next working day shall replace such a day.

Payment information

For shipping within Germany

For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description:

  1. Paypal
  2. Direct debit (SEPA direct debit)
  3. Credit card

For shipping outside Germany

For deliveries abroad, we offer the following payment options, unless otherwise specified in the respective product description:

  1. Paypal
  2. Direct debit (SEPA direct debit)
  3. Credit card

Detailed information on the individual payment options

Direct debit (SEPA direct debit)

After submitting your bank details and issuing a SEPA direct debit mandate, we will use direct debit to enter the invoice amount from your bank account. Please make sure that you provide us with your bank details correctly during the ordering process and that your account has the necessary cover. The collection by direct debit takes place when the goods ordered by you leave our warehouse.

Credit card

Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, Maestro card.

Self-collection is possible in our nursery:

Feldstraße 7
31749 Auetal
Germany

Business hours